- WHERE IS MY DOWNLOAD?
If you purchased a download you should have received
an email from us - within 5 to 15 minutes - with the
link to the download. If you didn't receive it please check
in your spam folder first. If not there send us an email:
info@malimba.com.
Remember that if you made the purchase from
an iPad or iPhone you have to first download the
music in your computer and then sync it with
your mobile device.
- WHERE ARE MY SHIPPING COSTS?
When purchasing a CD, after clicking "check out" you
will be able to see the shipping costs by Zip code.
- WHERE IS MY CD ORDER?
It takes usually 3 working days for your order to ship.
For a status update call 800 334 1179 in the USA
or send an email at Malimba Records Shipping Office: malimba@wrightful.com
- I FOUND AN EXTRA CD IN THE PACKAGE? :
Yes, no worries, it was not a mistake. When ordering a CD on our site you might receive a free CD of our choice in the package.
It's a thank you gift from us!
- TO PLACE A PHONE ORDER:
Call us toll free 800 334 1179 or email us: malimba@wrightful.com
If you purchased a download you should have received
an email from us - within 5 to 15 minutes - with the
link to the download. If you didn't receive it please check
in your spam folder first. If not there send us an email:
info@malimba.com.
Remember that if you made the purchase from
an iPad or iPhone you have to first download the
music in your computer and then sync it with
your mobile device.
- WHERE ARE MY SHIPPING COSTS?
When purchasing a CD, after clicking "check out" you
will be able to see the shipping costs by Zip code.
- WHERE IS MY CD ORDER?
It takes usually 3 working days for your order to ship.
For a status update call 800 334 1179 in the USA
or send an email at Malimba Records Shipping Office: malimba@wrightful.com
- I FOUND AN EXTRA CD IN THE PACKAGE? :
Yes, no worries, it was not a mistake. When ordering a CD on our site you might receive a free CD of our choice in the package.
It's a thank you gift from us!
- TO PLACE A PHONE ORDER:
Call us toll free 800 334 1179 or email us: malimba@wrightful.com
- NEW ARTISTS:
If you are a musician looking for representation, sorry but we do not take any new submissions at this time.
For any other inquiry use the form to the right >
RETURNS POLICY
CDs:
Defective products (CDs) can be returned within 30 days from the date of purchase. If found to be defective we will send a replacement copy of the same title. Please call 800 334 1179 or email us at info@malimba.com for a return authorization before sending us the damaged CD.
MP3s:
No refund will be issued on digital downloads
CDs:
Defective products (CDs) can be returned within 30 days from the date of purchase. If found to be defective we will send a replacement copy of the same title. Please call 800 334 1179 or email us at info@malimba.com for a return authorization before sending us the damaged CD.
MP3s:
No refund will be issued on digital downloads